1. How can I choose the right fragrance for me? We recommend exploring the notes in our fragrances and reading the descriptions to find the scents that most appeal to you. Consider ordering a sample set to try our fragrances at home and discover how they develop on your skin.
2. Are your fragrances natural? We prioritize the use of high-quality ingredients, whether they are naturally derived or synthetic. Our goal is to create fragrances that are safe, long-lasting, and complex while upholding rigorous quality standards.
3. How long does the fragrance last? The longevity of our fragrances varies depending on the formulation and your skin type. In general, our scents are designed to last 6 to 8 hours, evolving gently from the opening to the base notes.
4. Can I return a fragrance if I don’t like it? Yes, we accept returns of unopened and unused fragrances in their original packaging within 30 days of receipt. For safety and hygiene reasons, we cannot accept returns for products that have been opened or used.
5. How should I store my fragrance to extend its life? To preserve the quality of your fragrance, keep it in a cool, dark place, away from direct sunlight and extreme temperatures.
6. Are your fragrances cruelty-free? Yes, all of our products are certified cruelty-free and are never tested on animals.
7. Do you offer international shipping? Yes, we offer worldwide shipping. The costs and delivery times for international orders are calculated and displayed at checkout.
8. What are your delivery times? Orders are typically processed and shipped within 1 to 3 business days. You will receive an email notification with a tracking number as soon as your order is in transit.
9. Can I expect an allergic reaction? While our fragrances are crafted with high-quality ingredients, some individuals may be sensitive to certain components. If you have sensitive skin, we recommend performing a patch test on a small area before full use.
10. How can I contact you if I have a question? For any questions or assistance with your order, you can contact us via the contact form on our website. Our team is here to help you.
